Placeholder — pending legal review. Do not treat as final.
This Refund Policy describes how refunds work for paid LoveCuri subscriptions (Plus and Premium). Billing is not yet enabled — every plan is free during launch (see Pricing) — so this policy takes effect once paid plans go live. This is placeholder content for an MVP and must be reviewed by legal counsel before launch.
If you're not satisfied with a paid plan, you can request a full refund within 7 days of your first payment on that plan. Refunds are evaluated on a case-by-case basis and are not guaranteed outside this window.
Email hello@lovecuri.com from the address on your account, with your account email and the reason for your request. We aim to respond within 2 business days.
Approved refunds are issued to your original payment method. Depending on your bank or card issuer, they typically appear within 5–10 business days of approval.
Renewal (recurring) charges after your first payment are not eligible for a refund. Canceling your subscription stops future billing but does not refund the current billing period — you keep access through the end of the period you already paid for. Refund requests tied to a violation of our Terms of Service will not be honored.
You can cancel anytime from Billing in Settings — this stops future charges immediately and doesn't require a refund request.
Questions about a charge, a refund request, or anything else billing-related can be sent to hello@lovecuri.com.